Welcome to the Ambassador’s Hub. Here you will find the educational information provided for use within your plan units and working groups. If you need more information or resources, check the other links on the website.

Thank you for engaging with neighbors about reducing risks, identifying/removing risk reduction barriers, and sharing the importance of safety in our community. I am here to support your efforts.

Lt. Kris Kleiner
Risk Reduction Specialist
Genesee Fire Rescue
(303) 526-1230 ext. 4
kkleiner@geneseefire.org
 

Neighborhood Ambassador Program

Neighborhood Ambassador Program is a community-approach that leverages volunteers to serve as catalysts within their neighborhoods, encouraging their neighbors to become more aware, active, and prepared to reduce risk within the community. Ambassadors are an internal presence that leads to building community trust and capacity. This allows GFPD to capitalize on preexisting social connections to create physical change within the community.

Interested in becoming a neighborhood ambassador? Here is what being an ambassador entails:

A neighborhood ambassador for Genesee Fire Rescue should serve as a liaison between the fire department and the community:

• Serve as trusted representatives and liaisons between Genesee Fire Rescue and neighbors in their assigned neighborhoods or plan units.
• Build and maintain a local network of residents to promote community awareness and preparedness for wildland fire and other emergency risks.
• Educate neighbors on wildfire safety, mitigation techniques (like defensible space and vegetation management), evacuation planning, and general home safety practices.
• Share information about the full range of Genesee Fire Rescue services, including emergency medical response, community paramedicine, fire prevention, and risk reduction.
• Host or lead neighborhood gatherings, safety walks, or informational events to encourage active participation in safety and preparedness efforts.
• Act as the first point of contact for neighbors seeking fire safety or emergency resource information, connecting them to department programs and support.
• Identify barriers to risk reduction in the community and communicate these challenges to fire rescue leadership for consideration and action.
• Encourage community resilience by motivating residents to take proactive safety measures and participate in local fire prevention or health programs.
• Support volunteer recruitment efforts by identifying potential community members interested in joining Genesee Fire Rescue as volunteers.
• Maintain communication with the Ambassador Coordinator and other fire department contacts to stay informed of new initiatives, training opportunities, and resources.
• Provide feedback to help improve the program and better tailor outreach to neighborhood needs.
• Foster relationships with key community partners (HOAs, local organizations, schools).
• Promote community engagement, volunteer recruitment, and broad awareness of fire rescue services.

This set of responsibilities will help the team lead support both the ambassadors and Genesee Fire Rescue’s evolving community engagement mission.